radjagameTerms of Use
By accessing radjagame, you agree to the terms we set out below. We at radjagame outline how accounts are created, how deposits and withdrawals work, what happens if disputes arise, and the jurisdiction in which our service operates. These terms apply to all users on radjagame whether they access via Android APK, iOS Safari browser, or desktop web interface.
We at radjagame enforce these terms uniformly across all regions where we operate. Violations may result in account suspension or permanent closure. If you disagree with any term, do not create an account on radjagame. By logging into radjagame and placing your first bet or casino bet, you have accepted these conditions in full.
This page explains account eligibility, deposit and withdrawal rules, bonus terms (where applicable), dispute procedures, and our jurisdiction notice. For detailed data handling, refer to our Privacy Policy at radjagame.id/privacy-policy/.
Account Opening and Eligibility on radjagame
Our radjagame account requirements
We at radjagame require all account holders to be adults (18 years or older, or the legal age of majority in their jurisdiction) and to provide accurate personal information during registration. You must supply a valid email address, phone number, and government-issued ID for KYC verification. If we discover that your account details are false or that you created multiple accounts on radjagame to circumvent our policies, we close your account immediately and forfeit any balance.
On radjagame, one person may hold only one active account. If we identify duplicate accounts, we consolidate them, suspend one, or close both depending on the circumstances. Using someone else's identity on radjagame is prohibited; we report suspected fraud to relevant authorities.
Deposits on radjagame
We at radjagame accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits are processed by third-party payment providers; radjagame is not responsible for payment-provider delays or errors, though we investigate such issues on request. Deposits typically complete within minutes for e-wallets and up to 4 hours for bank transfers. Your radjagame balance updates server-side upon receipt; we do not hold funds in escrow.
We at radjagame do not set minimum or maximum account preferences in these terms; limits are displayed in your radjagame account under Wallet → Deposit. Deposits are final; we do not refund deposits unless we made an error on our system, which we assess case-by-case.
radjagame holds no liability for payment-provider errors
If your mobile banking, local payment, or bank transfer fails or is delayed, contact your payment provider. We at radjagame cooperate with investigations but do not reverse transactions unilaterally.
Withdrawals and our radjagame processing
We at radjagame process withdrawal requests within standard business windows. E-wallet withdrawals (online payment, e-wallet, mobile banking) typically complete within one business day; bank transfers may take 2–4 business days. During Indonesian holidays (Idul Fitri, Idul Adha, Imlek, New Year), processing may extend to the next business day. We do not guarantee specific withdrawal times; delays may occur due to your bank or payment provider.
On radjagame, your first withdrawal may require additional verification (selfie with ID). This is mandatory under Indonesian financial regulations. Once verified, subsequent withdrawals are typically processed faster. If we suspect fraudulent withdrawal activity on radjagame, we suspend your account pending investigation.
Our radjagame bonus and promotion rules
We at radjagame may offer welcome bonuses, deposit matches, or promotional credits from time to time. These bonuses are subject to specific terms displayed in-app at the time of offer. We do not guarantee bonus availability. Terms may include playthrough requirements, game restrictions, or expiration dates. If you breach bonus terms on radjagame, we may forfeit the bonus and any winnings derived from it. Bonus terms are subject to change; we notify users via in-app notification.
Dispute Resolution and Our radjagame Liability
How we at radjagame handle disputes
If you believe a radjagame transaction is incorrect — a bet result, a missing payout, a balance discrepancy — report it via in-app support within 30 days of the transaction. We at radjagame investigate using server logs, game records, and payment confirmations. We respond to disputes within 48 hours and take corrective action if we made an error. If we find no error on our side, we deny the claim and explain our reasoning. Our decision is final unless supported by clear evidence of system malfunction.
We at radjagame use certified random-number generators for all slot and number-drawing games. Results are audited quarterly by independent compliance bodies. We do not manipulate odds or outcomes. If you suspect technical fraud, provide specific bet IDs and radjagame transaction timestamps; we review with priority.
Our radjagame account suspension and closure
We at radjagame reserve the right to suspend or close your account if you violate these terms, engage in fraud, use prohibited payment methods, or breach Indonesian law. Common violations include: creating duplicate accounts, using false identity on radjagame, attempting to exploit bonuses, or withdrawing funds while under KYC review. Suspended accounts on radjagame may not login or access balances; closure is permanent. If we close your radjagame account, we retain your balance pending final compliance review (typically 30 days), after which we release it.
We at radjagame act in good faith. Our terms are designed to protect our platform, our users, and compliance with local law. Disputes are resolved fairly based on available evidence.
Limitation of liability on radjagame
We at radjagame are not liable for losses arising from: connection interruptions, device malfunction, third-party payment-provider errors, or acts outside our control. We make reasonable efforts to maintain service availability; downtime is rare and typically resolved within hours. If radjagame service interrupts during an active bet, we review the outcome server-side and resolve fairly. We do not compensate for losses during service interruptions unless we made an error.
Jurisdiction and our radjagame service area
We at radjagame provide services only where applicable law permits. Our services are not available in jurisdictions where online gaming is prohibited. Users are solely responsible for verifying that their access and use of radjagame comply with their local laws. We do not operate under a single license; instead, we maintain compliance with regulations in each jurisdiction where we offer service. If your jurisdiction prohibits radjagame, you must not create an account or access our service.
By using radjagame, you confirm that: (a) you are of legal age in your jurisdiction, (b) your jurisdiction permits online gaming, (c) you have read and accepted these terms, and (d) you are not prohibited by law from accessing radjagame. We at radjagame reserve the right to deny service to users in prohibited jurisdictions at any time.
Changes to our radjagame terms
We at radjagame may update these terms at any time. We notify users via in-app notification of material changes; continued use of radjagame after notification constitutes acceptance of the updated terms. We recommend reviewing these terms periodically. If you do not accept an update, you may close your radjagame account at any time.